How We Rate Casinos
Every casino is independently tested against the same criteria. Here's exactly what we look at and how we score it.
- 1
Licensing & safety
We verify the operator holds a valid licence (e.g. UK Gambling Commission) and check security, fairness and data protection.
- 2
Bonus value & terms
We assess the real value of welcome offers — wagering requirements, time limits, game weighting and maximum bets — not just the headline number.
- 3
Game selection
Breadth and quality of slots, live casino and table games from reputable providers.
- 4
Payments & payout speed
Range of deposit and withdrawal methods, limits, fees and how quickly winnings are paid.
- 5
Customer support
Availability, responsiveness and quality of help across live chat, email and phone.
- 6
Safer gambling tools
Deposit limits, time-outs, reality checks and self-exclusion options that help you stay in control.
Each area contributes to an overall rating out of 5. We re-check operators regularly so our ratings stay current. Our scores are never influenced by commercial relationships.
18+ only. Gambling can be addictive — please play responsibly. Significant terms apply to all offers. For free, confidential support visit BeGambleAware.org.